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GEEKS CHALLENGE LIMITED

PRIVACY POLICY

Welcome to Geeks Challenge (“we," "us," "our" or “Geeks”), your trusted gaming platform.

At Geeks Challenge Limited, We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how We collect, use, and protect your data when you use our services. By using Geeks Challenge, you consent to the practices described in this Privacy Policy.

1. HOW WE COLLECT YOUR INFORMATION

Geeks Challenge collects data from you through Our interactions and through Our products for various purposes. To process data, We rely on your consent, legitimate interests, necessity to enter and perform contracts, and compliance with legal obligations. You have choices regarding the technology you use and the data you share. When asked to provide personal data, you can decline. However, if you do not want Us to collect, store, use or share your information in the ways described in this Privacy Policy, you may not be able to play Our games or use our services. Geeks Challenge collects some information when you:

  • 1. Create an account
  • 2. Get a subscription to play Our games
  • 3. Play Our games or use game-related services
  • 4. Fund your wallet within Our Platform
  • 5. Make Withdrawals to your bank account
  • 6. Watch advertisements within Our Services
  • 7. Contact Geeks Challenge customer service and take part in technical-support sessions
  • 8. Enter a contest, event or participate in a challenge held by Geeks Challenge
  • 9. Chat with other users of the Services
  • 10. Signal interest in participating in a playtest
  • 11. Share or contribute to Our social media channels and other community websites and gaming forums

2. INFORMATION WE COLLECT

Geeks Challenge collects only adequate and relevant information limited to the purposes defined below:

INFORMATION YOU PROVIDE US

  • 1. Sign up information such as your name and email address, age, gender, date of birth, username and password, profile information
  • 2. Information that you provide when seeking help from Our customer service such as chat logs, contact details such as your phone number and email address if necessary to resolve your request, and customer support tickets
  • 3. Other information you provide Us such as information used to identify a lost account

INFORMATION WE AUTOMATICALLY COLLECT

  • 1. Information about your game progress and activity
  • 2. Information about your interactions with other players
  • 3. IP address and device identifiers such as your device ID, advertising ID, MAC address, IMEI
  • 4. Information about your device such as device name and operating system, browser information, including browser type and the language you prefer
  • 5. Information We collect using cookies and similar technologies
  • 6. General geolocation information
  • 7. Precise geolocation information (GPS), if you configure your device location settings
  • 8. Geeks Challenge Player ID
  • 9. Information to process the funding of Your wallet and Withdrawal from Your wallet

INFORMATION WE OBTAIN FROM OUR PARTNERS

  • 1. Information that We receive if you decide to connect to a third-party social network
  • 2. Information from billing and distribution partners (if you fund your wallet or make in-game purchases)
  • 3. Information for advertising and analytics purposes, so We can provide you with better Services
  • 4. Information such as IPs, Device IDs which We may receive from other partners, which We use to send you advertisements

3. HOW WE USE YOUR INFORMATION

PRIMARY DATA COLLECTION

Under normal circumstances, We only collect personal information from you when:

  • 1. We have a legal obligation to collect and process personal information from you
  • 2. We have your consent to do so
  • 3. We need the personal information to fulfil a contract with you and provide you with Services
  • 4. The processing is in Our legitimate interests such as when We need to measure advertising performance or prevent fraud

SUPPLEMENTARY DATA COLLECTION

We primarily use the information to provide you with a better gaming experience, but We also use your information, both individually and combined, as follows:

BUSINESS OPERATIONS AND GAMING EXPERIENCE
  • 1. Provide gaming experiences and functionalities
  • 2. Track and analyse your preferences and gaming activities
  • 3. Register contest participation and deliver prizes
  • 4. Offer playtesting opportunities
  • 5. Prevent cheating, crime or fraud
  • 6. Identify and fix bugs
  • 7. Conduct analytics and optimisation
  • 8. Compile statistics and comply with regulatory requests
  • 9. Perform security audits
  • 10. Provide support and respond to queries
PERSONALIZED COMMUNICATION
  • 1. Manage newsletter subscriptions
  • 2. Contact you for promotions or contests
  • 3. Send marketing messages with your consent
  • 4. Offer in-game surveys and personalized content
  • 5. Show interest-based advertisements
  • 6. Facilitate user-to-user messaging
  • 7. Send push notifications if enabled
  • 8. Perform analytics to improve services

4. HOW WE RETAIN YOUR INFORMATION

Geeks Challenge retains, uses and stores your information as long as you are playing Our games or using Our Services, and also for the period necessary to fulfil all the purposes described in this Privacy Policy, in compliance with the applicable laws. However, a longer retention period could be required to resolve disputes or answer regulatory or law enforcement requests.

5. HOW WE SHARE YOUR INFORMATION

  • 1. Service Providers: Third parties who support services like analytics, customer service, prize delivery, etc.
  • 2. Social Media Platforms: If you use sharing features, your data may be shared with social platforms
  • 3. Legal Compliance: If required by law or to protect rights or safety

6. DATA SECURITY

We have implemented industry-standard security measures to safeguard and help prevent unauthorised access, maintain data security, and correctly use the personal information collected through the Services We provide.

7. PRIVACY OF CHILDREN

Geeks Challenge does not knowingly collect personal information from individuals under the age of 18, except as permitted by the Nigeria Data Protection Act and other relevant laws.

8. YOUR RIGHTS AS A DATA SUBJECT

  • 1. Access and update your personal info via support
  • 2. Request your data in machine-readable format
  • 3. Opt out of promotional emails or delete your account
  • 4. Manage your location preferences via device settings

9. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time. We will notify you of significant changes through our platform or communication channels.

10. GOVERNING LAW

This Privacy Policy is governed by the Nigeria Data Protection Act (2023) and other relevant laws. Inconsistencies will defer to overriding laws or conventions.

11. CONTACT US

If you have any questions, contact our Data Protection Officer at hello@geekschallenge.com.